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Service Level Agreements

As standard, all our customers are entitled to our ‘Bronze’ service level agreement.

Upgrade for more benefits

Consider upgrading your Service Level Agreement to silver, gold or platinum and benefit from

  • Guaranteed response times
  • Reduced service pricing
  • On-site emergency support

Contact us to find out more about our range of service level agreements and to discuss your requirements.

  • Service Level Agreements Intro and Terms and Conditions

    English

    Download | 225.78 k ( .pdf )