All 4RF customers have access to our help desk where you can be assured your questions can be answered in a rapid response rate regardless where you are based in the world. For help desk assistance please contact support@4rf.com.
Customers with SLAs or partnership agreements enjoy elevated levels of response and support which can include 24/7 telephone support if required.
On-site Emergency Support
In times of natural disasters, significant equipment complications or other emergencies, 4RF understands it’s vital to restore communication systems. Our customer service team can be deployed at short notice to supply on-site emergency support and ensure a full communication network is installed smoothly and operating without delay.
Customers with SLAs can specify guaranteed response times for different categories of issues to satisfy their requirements
